Order Process

• We will process orders within 7 - 14 business days, excluding weekends and holidays.

• Shipping to cities is always faster than shipping to rural areas.

• If you need any assistance with your order, please contact us immediately! We will not be able to make changes to your order after it has shipped.

• Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will ask you for shipping in case you want your order shipped back to you again.

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Refund Policy

 

Refunds and cancellations 

All sales are final and no refunds, cancellations, or exchanges will be accepted.

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Lost order

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• For domestic order please allow 30 business days before claiming an order as lost.

• For international orders allow up to 2 months before claiming an order as lost. If you didn't add tracking to your order and your order gets lost there is nothing we can do about it. No refund no replacement will be sent. If your order has tracking and it gets lost, we'll try to track the order down and make it get to you. In case that is not possible a replacement will be sent. 

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We do not offer any kind of refund or replacement if your order gets stolen after it was successfully delivered.